Shipping & Returns

 

WHEN WILL MY ORDER ARRIVE?

ARTWORK NEEDS 3-4 WEEKS FOR FULFILLMENT (EXCLUDING WEEKENDS & HOLIDAYS). 

Any questions or concerns, feel free to contact us directly: vhm@victorhugomariano.com 

 

WHAT IS YOUR RETURN POLICY?

 

All Sales are Final. Prints are made to order. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. We do not refund orders for buyer’s remorse.

In the event that a piece arrives damaged, we ask that a photo of the damaged unit is sent to our Customer Care team, and will produce and send a replacement at no charge.

Customer Service:
Please contact us at: vhm@victorhugomariano.com